Q & A

Please allow 7-10 business days for your order to ship. Don’t worry, we typically ship right away but in case were are re-stocking it may take a bit longer.
Packages are sent via USPS Priority and First Class mail.

You will NOT be refunded for rejections.  It is your responsibility to know what your facility rules are before you order.  We do our best to filter through orders for allowable items.  We will replace orders with allowable items unless you specify that there are special mail privileges in the notes section of your order.

At this time, any magazines sent back to us from any correctional institution are automatically destroyed and the customer has to pay for new magazine/s if they wish to receive any again.

You can put the ID number after the “LAST NAME” or you can leave it in the “NOTES” section on your order. For Example “John Smith 00A0000”
No. Federal Facilities can only have the Viral Magazines which have no nudity.
NY State inmates and county jails only.
We are open Monday thru Friday from 10am – 6pm EST.

When your order is shipped, you will be sent an additional email including your tracking information.  You can track it via https://tools.usps.com/go/TrackConfirmAction_input.

You should check with the facility before you purchase Gyro Magazine. You may need to place two separate orders or purchase an additional shipping envelope in the “Reshipping” section if the facility rules have limits on how many magazines can be received.

To place a CashAPP order with GYRO you will need to send the payment to $MrGyro (you will see the GYRO logo).  In the NOTES section of your CashApp order, please include NAME, ID, FACILITY ADDRESS and order information.  You can also send a separate email with detailed order information to sales@yktvmagazine.com.

Once a magazine is DELIVERED to the facility you will need to contact the facility for further information. What we do know, is the magazines typically go through a process called Media Review before they are distributed to the inmates. This process does cause a delay in actual delivery to your loved one.
We substitute magazines that are unallowable for allowable issues. That means that if a magazine with nudity is being sent to a place that doesn’t allow it, we will replace it with an allowable issue. We also substitute magazines if there is no order form with the facility check. If we do not receive the order form with the payment we will send the newest magazines we have in stock.
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